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Auto Attendants

Auto Attendants are a great way for your customers to get through to the department they require, without the hassle of getting caught up asking around for a department or a person they need.

In your auto attendant, you may want to have something along the lines of the following.

Another useful feature on an auto attendant is the ability for your customers to dial directly through to an extension of a specific user they require.

For example, you may want to have on your auto attendant “If you know the extension you require, please dial it now”.

This way, you would not require a DDI (see link http://ollycom.co.uk/direct-dial-in-numbers-ddi/ )


If you feel you could benefit from a well programmed Auto Attendant, or a DDI (as seen in the link) then please get in touch with us by calling 01282 332046.

Alternatively, you can email us at info@ollycom.co.uk







About author

Oliver Flanagan
IT Consultant and Engineer
About me:
Although I am proud to say “I`m an IT Connectivity Consultant and Engineer”, my best one liner at the moment is:

“I solve your IT connectivity problems!”

If your IT connections are:

• Too Costly
• Too Slow
• Unreliable
• Non Existent

Then call me today on 07977 062861 or email me on avenn@observit.co.uk

So what qualifies me to tackle your IT Challenges?

For 17+ years I have worked on projects with blue-chip companies and government departments, including PWC, Pfizer, BT, Colt Telecom, BNFL, NATO, USAF and the Royal Bank of Malawi.

I have taken numerous IT connectivity problems through problem analysis, solution design, implementation and review. I liaise with senior management, development teams and the end users to get a full picture of the problem and what’s required to fix it.

I take the integrity of my business seriously and consider it crucial to be honest and upfront to customers. If I`m not the solution for you then I will say so. It’s far more important to maintain a professional reputation than gain a quick short term buck.

When I`m not engineering or consulting I`m probably drinking posh coffee on a training course or researching new problem solving technology. After all we are in an IT revolution and keeping up to date is vital.

Thanks for reading.

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