Auto Attendants are a great way for your customers to get through to the department they require, without the hassle of getting caught up asking around for a department or a person they need.
In your auto attendant, you may want to have something along the lines of the following.
For example, you may want to have on your auto attendant “If you know the extension you require, please dial it now”.
This way, you would not require a DDI (see link http://ollycom.co.uk/direct-dial-in-numbers-ddi/ )
If you feel you could benefit from a well programmed Auto Attendant, or a DDI (as seen in the link) then please get in touch with us by calling 01282 332046.
Alternatively, you can email us at email@example.com
- Oliver Flanagan
- IT Consultant and Engineer
- About me:
- Although I am proud to say “I`m an IT Connectivity Consultant and Engineer”, my best one liner at the moment is:
“I solve your IT connectivity problems!”
If your IT connections are:
• Too Costly
• Too Slow
• Non Existent
Then call me today on 01282332046 or email me on firstname.lastname@example.org
With massive savings to be made from using SIP trunks (Which are now today’s lines to make calls) you can easily connect your on site phone system to the features that come along with these great savings too. Many businesses who have an on site phone system do not realise that their current system actually […]Read more
Enhance Your Corporate Image By having professional music on hold not callers are more likely to wait around until you answer and will give you the image of being a corporate company even if you have just started out! Improve Customer Relationships By letting your callers know they are being dealt with, it reassures their […]Read more
Lines … Lines are required for your broadband services to run over. You probably look for the best deal and the cheapest one without taking a seconds thought about the “what if”. What if your services drop and you have to report it as a fault to your provider? How long is the fix expected […]Read more
A feature code is a set of digits (usually 3-4) that when dialled, will activate a certain feature of the phone system that your desk phone is capable of carrying out. Examples of these feature codes are as follows. Do Not Disturb (DND) This feature code would be used when you don’t want to be […]Read more
Direct Dial numbers are numbers that can be directly routed to a specific extension number or service. As an example, the number 01282 479477 routes through to extension number 200 (Olly, Daniel) Alternatively, you don’t have to have the number route through to an extension. For instance you can have the number route through to […]Read more
Knowing you are covered for equipment failure is some what of a relief when it comes to business, so Yealink went ahead and put a Lifetime warranty on their phones. The Yealink range is supplied by OllyCom to connect to the “Hosted” telephone system and with the Lifetime warranty being in place you are covered […]Read more
The Yealink T42G not only comes with the Yealink lifetime warranty but is one of the most popular IP phones around. With it’s sleek style and it’s feature rich capabilities it is cost effective and ideal for any office environment. OllyCom use these phones to connect to our hosted phone system services which give you […]Read more
Giving the option of leaving a voicemail to your customers or potential customers is great! …. Well when you are sat by your desk phone to actually listen to them anyway. With the Samsung OfficeServ solution (We are Samsung Partners) and our Hosted telephone system solution (But many phone systems) can have the option to […]Read more